top of page

Action Guidelines for Personal Information Protection

Account Planning Co., Ltd. (hereinafter referred to as the Company)

We will implement the following measures with due consideration for the appropriate management and use of our customers' personal information.

 

1. Management of personal information

The Company appoints a person in charge of managing personal information of customers, and

We will properly manage personal information in accordance with our personal information protection regulations.

 

2. Purpose of use and scope of collection

When we ask customers to provide personal information such as name, address, telephone number, and e-mail address,

We will notify you in advance of the purpose of use and the point of contact for inquiries.

We will collect your personal information within an appropriate range.

 

3. Use of personal information

We will use your personal information only within the scope of the purpose for which you have consented.

We will use your personal information entered on our website only for the following purposes.

(1) To process and manage orders

(2) to process and manage payments;

・Credit check at the time of payment by credit card

(3) To deliver and manage purchased goods and services

(4) To send direct mail, catalogs, etc. regarding the products and services we provide

(5) To respond to pre-purchase inquiries and post-purchase after-sales services (issuing receipts, etc.)

(6) To handle and process returns and exchanges

(7) For market research and other research studies

 

4. Prohibition of provision/disclosure to third parties

We will not disclose personal information when we have received consent from the customer or when disclosure is requested based on laws and regulations.

We will not provide or disclose your personal information to third parties unless there is a valid reason.

5. Supervision of subcontractors

In order to achieve the purpose of use consented to by the customer, the Company will provide subcontractors with

When disclosing your personal information, we will ensure that the personal information is strictly managed at the same level as our company.

Appropriate supervision will be carried out, such as making it obligatory in the contract and enforcing it.

 

6. Ensuring and improving information security

In order to prevent leakage, loss, falsification, etc. of your personal information,

We will continue to strive to ensure and improve information security.

 

7. Education and enlightenment

We understand the importance of personal information protection to all officers and employees,

We will provide education and enlightenment to handle customers' personal information appropriately.

 

8. Responding to Disclosure and Correction of Personal Information

If you wish to disclose or correct your personal information, we will

After confirming the identity of the customer, we will respond within a reasonable period and scope.

 

9. Continuous review and improvement

We comply with laws and other norms related to personal information protection,

We will continuously review and improve our efforts to protect personal information in response to changes in the social environment.

bottom of page